Resources

Patient Resources

Client Services Specialists are committed to YOU

To contact your CSS or learn more about the CSS program, please call Nufactor at (800) 323-6832.

Once you have been admitted to Nufactor's care, your Client Services Specialist (CSS) becomes your main point of contact, after your first shipment. Your CSS will continually provide one-on-one support throughout your infusion therapy, including:

  • Placing monthly orders.
  • Tracking and confirming all shipments.
  • Scheduling infusions with your RN.
  • Addressing non-clinical issues or concerns (and facilitating transfer to a clinician to address clinical issues or concerns).
  • Monthly assessments to check on infusion therapy and status updates.
  • And more…

Some of our Client Services Specialists have walked in your shoes and work closely with patients in your same situation.


Refer a Nufactor patient

Talk with us today about referring a Nufactor patient. Call us at (800) 323-6832 and we will be more than happy to help you through the process.